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Terms & Conditions

Refunds

 

Except for cancelled performances, we regret that, once purchased, tickets cannot be refunded although. At our discretion we may exchange them for you, subject to the conditions regarding exchange below.

 

If you are unable to use your ticket, we would be happy to honour your booking if you would like to give or sell your ticket to a friend. However, please ensure that they know the name of the original ticketholder, and ideally that they bring the confirmation email with them.

Covid-19: Book with confidence. If your performance is cancelled or COVID-19 regulations prevent you from attending, we will offer you a full refund.

Donations made to Tring Productions are non-refundable.

 

Ticket Exchanges

 

At our discretion, and subject strictly to availability, we will exchange tickets for another performance. Tickets must be exchanged at least two clear days before the date of the performance of either the original date of the production or the one you to which you wish to swap, whichever is the earlier. Please call the box office or email us.

 

Reserving tickets

 

We are unable to reserve tickets without payment.